SW8166 |
28 Jun 2021
System Administrator( Office 365)
- Champion the adoption of Office 365 services as appropriate for our business
- Manage and monitor Office 365 services and desktop support (Laptops)
- Formulate and create Office 365 SharePoint sites for domain users and external client access
- Administer and support Office 365 Azure and Exchange policies
- Maintain a highly secure system through proper configuration and system access monitoring
- Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint
- Troubleshoot and resolve issues with user access to cloud services
- Monitor and communicate to stakeholders the performance of the services.
- Deliver a consistent process for incident and problem escalation along with resolution
- Assist with the creation of policies around the proper use of Office 365 services and support.
- Administer and support Office 365 and MS Exchange policies
- Participate in gathering and analysis of business requirements for software capabilities e.g. JiraImplement latest technologies and 3rd party software solutions i.e. Jira, Adobe, Kanban, etc.
- Provide AV, Teleconferencing, Video Conferencing, etc. technical assistance
- Administer and support system backup and disaster recovery processes
- Maintain inventory of equipment and software licenses.
- Bachelor’s Degree in Information Technology or equivalent work experience
- Minimum 5 years of working experience in Office 365 administration
- Progressive experience in a technical help desk or a customer service environment
- Office 365 administration experience
- Experience with Azure AD and Exchange
- Office 365 SharePoint Administrator experience
- Microsoft certifications a plus
- Proficient knowledge of Windows operating systems
- Good command in oral and written communication skills in English and Chinese
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