SW8178 |
15 Jul 2021
IT Support Officer (POS)
- Maintain and support CRM system, Loyalty management system and POS retail system
- Perform health check and maintain system stability and availability
- Support work related to information technology and be responsible for related document work
- Assist in project implementation, including system migration, UAT and other related ad-hoc project
- Collect user requirements
- Support and assist colleagues in using computer software and solving hardware problems;
- Maintain inventory record of computer hardware & software
- Diploma or above in Information Technology, Computer Science or related disciplines
- At least 2 years of working experience in IT support
- Strong problem-solving skills
- Self-motivated and a good team player
- Responsible and able to work independently
- Proactive manner with great sense of responsibility
- Good command of written and spoken English and Chinese with fluency in Mandarin
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