SW8305 | 27 Apr 2022 Helpdesk Support
  • Provide daily technical support to users
  • Perform Windows PC (hardware/software) administration, troubleshooting, support and maintenance
  • Provide remote support service to user by phone, email or remote
  • Handle the hotline, service desk services and problem escalation
  • Responsible for setup PC, server, networking equipment
  • Coordinate and work with vendors for project implementation
  • Handle ad-hoc duties/ projects when necessary
  • Diploma or above holder in information Technology or related discipline
  • Minimum 1 year of working experience in Information Technology
  • Experience in support Windows PC, remote support would be an advantage
  • Good English and Chinese communication skills
  • Immediate available would be an advantage

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