SW8337 |
04 Jul 2022
Business Analyst
- Engage with business stakeholders to understand business needs and the use of data within Council operation processes and systems
- Conduct requirements elicitation, collection and validations activities using different techniques include user interviews, requirement workshop, document analysis, surveys, business process descriptions, use cases, scenarios, workflow analysis etc.
- Work closely with product owner to manage backlog, story refinement, sprint planning and other agile activities to support the delivery of the products
- Identify business opportunities for efficiency improvements in business operations/ process and business insights extraction by leveraging data analytics
- Assess, evaluate and communicate potential software solution to stakeholders and ensure solution design meet desired business objectives
- Assist in planning, coordinating and conducting project related activities along the entire software development life cycle
- Communicate changes to impacted business users of different departments, including plan and manage changes in processes, operations and systems
- Perform business analysis and feasibility study for new initiatives
- Prepare and maintain knowledge base, systems / applications related documentation, training materials and operation manuals
- Develop training program and communication plans to improve user adoption and effectiveness of relevant solutions and system
- Bachelor’s Degree or higher education in Business Management, Computer Science, Information Technology or related area
- A minimum of 3 years of experience working in delivering and managing software development projects
- Strong learning capability on new business knowledge, business processes and methods
- Strong business analysis skill including elicitation for functional & non-functional requirements, requirement management and traceability, stakeholder management, communication & facilitation skills
- Experience in Agile & Waterfall project methodologies and related tools adoption
- Good knowledge in business intelligence/ data analytic tool such as Tableau, Adobe Analytics, Google Data Studio is an advantage
- Good team player with good communication and interpersonal skills
- Self-motivated with a strong sense of responsibility and good problem-solving skills
- Good command of spoken & written English and Chinese
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