SW8365 |
19 Sep 2022
Application Support
- Provide support to users, get users enquiry & request.
- Issue logging and prioritization.
- Get alignment with application vendors.
- Solve & escalate with appropriate support.
- Inventory update and control.
- Identify potential issues.
- Delivering regular and customized training to teams within the BU & prepare user guide if necessary.
- Preparing maintenance plans and upgrading schedules for the organization’s systems.
- Assist on project implementation, including gather user requirement, documentation, UAT, etc.
- To perform duties related to IT system when required
- Degree or diploma in IT and willing to learn from IT aspect.
- At least 2 years working experience.
- Self-motivated with good interpersonal skill.
- Detail-minded, committed to work and able to prioritize effectively.
- Well organized and able to work independently under pressure.
- Experience on CRM, ERP, POS, SAP.
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