SW8420 | 16 Dec 2022 Deskside Support Engineer
  • Provide on-site desktop services (incident & request)
  • Hardware & software troubleshoot such as desktop / laptop windows OS platform, Microsoft Office, Anti-Virus, mobile device support, MobileIron, Goggle Apps, VC support (MS Team, WebEx, Zoom) & etc.
  • Troubleshoot network connectivity issue, i.e., device configuration, IP addressing, and direct TCP/IP output, network printing
  • Immediate available is highly preferred
  • Diploma or above in IT or related discipline.
  • At least 2 years of related work experience with deskside support experiences
  • Knowledge on desktop, networking, and general PC applications, like Microsoft Office.
  • Willing to listen and learn, hardworking, team player, under working pressure
  • Good attitude, customer service, communication, and documentation skill.
  • Language: English, Cantonese

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