SW8487 |
09 May 2023
IT Helpdesk Support Engineer
- Provide IT technical advice and helpdesk support services to users on hardware, software, and networking related issues.
- Equipment procurement and IT contract management.
- Design and provide IT services trainings for user to enhance their productivity.
- Have a diploma or above in computer science or a related field.
- 1+ years of IT support experiences.
- Familiar with windows and Mac operating system, able to solve common software problems.
- Able to solve common hardware and network faults.
- Have good communication and understanding skills, quickly understand the problems encountered by colleagues, and provide effective solutions.
- Experience in IT procurement especially on software and hardware.
- Experience in server/network equipment maintenance is a plus.
- Good command of English is a plus.
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