SW8496 |
16 May 2023
Network Support Engineer
- Manage and provide daily support and manage the security devices and network infrastructure.
- Provide technical support, troubleshooting, timely fault rectification of technical issues related to networking equipment and services.
- Manage projects related to networks, including installation, relocation, upgrade, optimization, etc.
- Ensure the security and policy compliance of the enterprise IT networks, WAN/LANs, and networking equipment, network administration tools, and integrity of the systems and data.
- Work closely with vendors for project assignment, backend support services and project co-ordination with users.
- Maintain network diagrams, project documents, and make sure that comprehensive records of all network settings are kept.
- Degree or diploma in Information Technology or related discipline.
- Minimum 1 years of work experience in implementation and supporting on security and network solutions.
- Proficient Knowledge of networking, LAN / WAN, TCP/IP networking, DNS, router and switch, Wi-Fi networks, Active Directory, Cloud infrastructure, etc.
- Good interpersonal skill as a team player.
- Good at spoken and written in English and Cantonese.
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