SW8500 |
25 May 2023
System Operator
- Monitor and operate computer systems on IBM z, IBM i and Utility for the bank Group including subsidiaries on 7x24 basis.
- Provide first-line support on system/application level and prompt recovery of impacted service.
- One of the key parties to execute the Disaster Recovery (DR) plan and procedure during disaster situation.
- Provide services to IT Technical team on performing operating system maintenance and change releases.
- Implement security controls to maintain the Data Centre access during non-office hours.
- Contribute to service improvement initiatives.
- Maintain the IT operations process integrity and behavioral conduct as per IT/Bank policies.
- Contribute to the incident triage, incident management life cycle and escalation.
- Experience of working as a computer operator on IBM z in a large global company is an advantage.
- Graduate degree in a Business or IT discipline or a proven track record of 3 years or more in a Business or IT environment.
- Excellent English, Cantonese or Mandarin language speaking, and written skills are essential.
- Proven judgmental skills to identify and resolve problems.
- Drive and self-motivation.
- Ability to be proactive and delivery focused to ensure individual tasks are completed on time and to the required levels of quality.
- Ability and drive to successfully deliver multiple, wide-ranging priorities, often under stringent time pressures in a dynamic environment.
- Excellent planning, organization skills, including tracking and following up on actions.
- Ability to make considered decisions that protect and enhance the bank values, reputation, and business.
- ITIL Service Management Foundation qualification is desirable.
- Expertise in using systems management, diagnostic and operational tools.
- Ability to work a 24 x 7 x 365 shift pattern.
Registering your information in our database let use easier to match the most suitable job for you. Please fill in the following form to get registerd in our database or you may email your information in MS WORD format directly to jobs@swing-hk.com.