SW8513 |
19 Jun 2023
Network Support Engineer
- Perform on-site desktop/network support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination, and escalation.
- Perform on-site technical support on corporate LAN/WAN, with emergency support service when critical problems.
- Good knowledge of Microsoft Windows operating systems, Cisco & Huawei switches / routers, Juniper & FortiGate firewall and networking technologies.
- Provide technical support of daily support, network operation and problem resolution.
- Diploma or above in Computer Sciences, Information Technology, or related disciplines.
- Holder of CCNA is preferred.
- Support experiences on Cisco & Huawei, Switches / Routers, Juniper & FortiGate firewall configure and patch support.
- Good communication skill for daily operation.
- Problem solving, analytical, interpersonal, motivated and can work under pressure.
- At least 1-year relevant experience in IT support, system administration and networking.
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