SW8522 | 03 Jul 2023 IT Technician
  • Provide deskside or helpdesk service, hardware and software installation.
  • Coordinate with internal and external parties.
  • Troubleshooting hardware and software issues.
  • Assist IT manager to manage specific tasks in projects and IT services.
  • HKDSE, Diploma holder in Computer Science or related discipline.
  • One year working experience in customer service area in IT field is preferable.
  • Prior experience in providing technical support to clients.
  • Knowledge on Windows, Office 365, other Microsoft applications.
  • Customer-oriented with good troubleshooting, communication and interpersonal skills.
  • Proactive and able to work under pressure.
  • Good command of spoken and written Chinese and English.

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