SW8571 |
31 Oct 2023
Senior Desktop Engineer
- Provide helpdesk and technical support for internal users on: Desktop hardware, Software, MS Windows, Office, Outlook and networking.
- Setup and configure desktop or networking devices and provide technical support.
- Monitor and provide technical assistance in both software and hardware related projects.
- Supervise the whole project cycle, including analyzing clients' requirements, monitoring project resources, schedule, and deliverables.
- Identify and manage project risks to ensure that the project deliverables meet quality standards and expectations.
- Perform any ad hoc work as assigned.
- Diploma or degree holder in Computer Science or related disciplines.
- Minimum 3 years of relevant hands-on experience in IT projects and IT support.
- Proficiency in Windows platform and products, troubleshooting, technical project management.
- Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office, Outlook.
- Good communication skills in both Chinese and English.
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