SW8598 |
17 Jan 2024
Helpdesk and Deskside Support Engineer (30-40k / No OT)
- Provide frontline helpdesk support on IT-related issues through to a ticketing system.
- Familiar in O365 support.
- Perform first tier troubleshooting with on-site and remote tools.
- Coordinate with internal and external parties.
- Be responsible for drafting technical documents.
- Assist in performing any other IT duties as assigned by supervisors.
- Diploma or above in Information Technology or related discipline.
- Three years working experience in related IT field is preferable.
- Prior experience in providing technical support to clients over the phone will be a definite advantage.
- Knowledge on Windows, Office 365, other Microsoft is must.
- Good command on written and spoken English, Cantonese, and Mandarin.
- Competitive Salary Package and Benefits.
- 5 Days work (No OT)
- Banking holiday.
- Young & Energetic Working Environment.
- 10 – 20 days Annual leave.
- Good Prospect Company.
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