SW8728 | 10 Dec 2024 Deskside Support Engineer (16-22k)
  • Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook.
  • Skills on supporting conference room’s AV equipment or video conference tools.
  • Communicate effectively with end users and other support parties.
  • Escalation / Complaint handling under the general End User Support cases.
  • Provide Install, Maintenance, Move and Change of deskside services to end users.
  • Managed server infrastructure and others resources.
  • Communicate effectively with end users and other support parties.
  • Troubleshoot I.T related issues and report to line manager or supervisor on the issues.
  • Higher Diploma in Computer or related discipline.
  • Experience on end user support with at least 1 years’ experience.
  • Good attitude, Good customer service, Well communication and documentation skill.
  • 16-22K
  • 10-15 Days Annual Leave
  • 5-day Work Week
  • Friendly and Energetic Working Environment

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