SW8742 |
13 Jan 2025
Senior Deskside Support Engineer/ Team Leader (28-36k)
- Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook
- Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools.
- Provide Install, Move and Change of deskside services to end users.
- Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges.
- Communicate effectively with end users and other support parties.
- Troubleshoot I.T related issues and lead a small team.
- Degree holder or above
- At least 5 years working experience in I.T related field and have solid helpdesk or deskside support background.
- Knowledge in PC/Mobile/Tablet/iPad support
- Knowledge of Windows 7, 10, Apple OSX, Android and iOS of based applications.
- Solid experience in providing IT deskside support is preferable.
- Good communication and interpersonal skills
- Experience in banking or financial services industry is an advantage/preferred.
- Able to be working independence.
- Able to Overtime when necessary.
- Shift allowance will be provided when required to shift duty on
- 28-36K
- 10-16 Days Annual Leave
- 5-day Work Week
- Friendly and Energetic Working Environment
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