SW8874 | 30 Oct 2025 Helpdesk Support Engineer
  • Provide frontline helpdesk support on IT-related issues through to a ticketing system.
  • General MS Office related support.
  • Perform first tier troubleshooting with on-site and remote tools.
  • Coordinate with internal and external parties.
  • Assist in performing any other IT duties as assigned by supervisors.
  • Diploma or above in Information Technology or related discipline.
  • At least one year working experience in related IT field is preferable.
  • Knowledge on Windows, Office 365, other Microsoft is must.
  • Prior experience in providing technical support to clients over the phone will be a definite advantage.
  • Good command on written and spoken English, Cantonese, and Mandarin.
  • Benefits:
  • Banking Holiday
  • Young & Energetic Working Environment
  • 10 – 20 days Annual leave
  • Good Prospect Company

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