SW8875 | 30 Oct 2025 Cloud Engineer (AliCloud, 35-55k)
  • Provide technical support and troubleshooting for services running on AliCloud, including ECS, OSS, RDS, VPC, SLB, Function Compute, and more.
  • Monitor cloud infrastructure and respond to incidents, alerts, and service degradation issues.
  • Assist in provisioning, configuration, and optimization of cloud resources on Alibaba Cloud.
  • Collaborate with DevOps and engineering teams to ensure best practices in cloud architecture and deployment.
  • Handle incident management, root cause analysis, and service restoration.
  • Maintain and update documentation related to system configurations, standard procedures, and troubleshooting guides.
  • Work with Alibaba Cloud technical support and account managers to resolve advanced infrastructure issues.
  • Implement and enforce security best practices and compliance standards (e.g., GDPR, ISO 27001) in the cloud environment.
  • Assist in cloud cost optimization and resource management.
  • Stay up to date with new features and services from Alibaba Cloud and recommend improvements.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of experience in a cloud support or system administration role.
  • Strong knowledge of Alibaba Cloud (Aliyun) platform services and architecture.
  • Understanding of cloud networking concepts: VPC, NAT Gateway, VPN, SLB, PrivateLink.
  • Experience with Linux/UNIX system administration.
  • Familiarity with cloud monitoring and logging tools (e.g., CloudMonitor, ActionTrail).
  • Scripting skills in Shell, Python, or PowerShell.
  • Good understanding of DevOps tools and CI/CD pipelines is a plus.
  • Excellent communication and problem-solving skills.
  • Certification in Alibaba Cloud (e.g., ACA, ACP) is a big plus.
  • Preferred Qualifications:
  • Experience with hybrid cloud or multi-cloud environments.
  • Working knowledge of databases such as MySQL, PostgreSQL, or MongoDB on cloud platforms.
  • Knowledge of containers and orchestration tools (Docker, Kubernetes).
  • Familiarity with Alibaba Cloud’s security services (e.g., Cloud Firewall, DDoS Protection, WAF).
  • Benefits:
  • 45-55K Depends on Experience
  • 10-15 Days Annual Leave
  • 5-day Work Week
  • Friendly and Energetic Working Environment

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