SW8901 | 11 Dec 2025 Customer Service & Helpdesk Support
  • Provide Tier 1 IT support to end-users, including troubleshooting and resolving technical issues.
  • Stay informed about basic AI tools and industry trends to offer effective support to the team.
  • Collaborate with team members and end-users as required.
  • Diploma or higher qualification in Computer Science or a related discipline.
  • At least 1 year of IT support experience; fresh graduates are also welcome.
  • Good knowledge of Microsoft Windows operating systems and related technologies.
  • Basic understanding of AI concepts and tools.
  • Proactive, mature, meticulous, and willing to accept challenges.
  • Ability to multitask and work independently with minimal supervision.
  • Strong communication skills in Cantonese, English, and Mandarin, along with good interpersonal skills, analytical abilities, and a strong sense of responsibility.
  • Benefits:
  • 20-25K Depends on Experience
  • 10-20 Days Annual Leave
  • 5-day Work Week
  • Friendly and Energetic Working Environment

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