SW8902 | 12 Dec 2025 Junior Helpdesk Support
  • Assit with Tier 1 IT support for end-users via email, phone and ticketing system.
  • Provide solutions to troubleshoot technical issues reported by end-users.
  • Stay updated on basic AI tools to provide insights and training to the team.
  • Perform ad-hoc and additional tasks as required.
  • Diploma in Information Technology, Computer Science or a related discipline.
  • At least 1 year of IT support experience, customer service or related fields; fresh graduates are also welcome.
  • Basic knowledge of Microsoft Office, AI, mobile devices etc.
  • Ability to work independently.
  • Good analytical abilities and a strong sense of responsibility.
  • Excellent communication skills in Cantonese, English, and Mandarin.
  • Benefits:
  • 17-23K Depends on Experience
  • 10-20 Days Annual Leave
  • 5-day Work Week
  • Friendly Working Environment

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