SW9580 | 30 Nov 2018 IT Support Specialist
  • Perform analysis on problems reported by users and provide solutions to ensure smooth operations
  • Develop and implement the policies and procedure of IT to ensure all IT activities comply with the regulatory requirements
  • Provide technical support and training to teammates and end users
  • Provide VIP end-user support
  • Manage vendor contracts and deliverables
  • Work closely with internal customers and external business partners/ vendors in business process and system integration projects
  • Assist in project planning and scheduling implementation
  • Diploma or above in Computer Science and other related disciplines
  • 5+ years of relevant experience
  • Hands-on experiences on supporting Altiris, McAfee, O365, Active Directory
  • Possess MCSE or relevant certification

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