SW9672 | 11 Jan 2019 Network Engineer
  • Provide support to stabilize, monitor and troubleshoot networking infrastructure including hardware and software
  • Walk customers through installing applications and computer peripherals
  • Conduct remote troubleshooting
  • Handle the problem case report by business use
  • Record technical issues and solutions in logs
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
  • Diploma or above in Information Technology, Computer Sciences or other related disciplines
  • Minimum 2 years of working experience in infrastructure administration and support
  • Knowledge on data network like router / switch / firewall
  • Hands-on Cisco product configuration
  • Working knowledge and design of multicast enabled LAN/WANs
  • Holder of CCNA/CCNP will be an advantage
  • Good command of English and Chinese with good interpersonal skill

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