SW9960 | 13 May 2020 Deskside Support Engineer
  • Provide 1st and 2nd level technical support to end-users in Windows OS environment
  • Install, configure, trouble-shoot PC related software and hardware
  • Handle request of technical assistance via phone call and email
  • Diagnose, resolve and escalate technical hardware and software issues
  • Diploma or above in Information technology / Computer Science or other disciplines
  • At least 3 years working experience in IT related Industry; hands on experience in IT field is highly preferable
  • Familiar with Windows OS and office application (including MS Office / Outlook Email System)
  • Willing to learn, passionate in IT support area
  • Good command of both spoken and written English and Chinese
  • Good team player with excellent interpersonal skill that could work under pressure

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